13bd's commitment to responsible gaming
13bd believes entertainment should be safe and controlled. Our tools and guidelines are here to help you enjoy a healthy and enjoyable gaming experience.
What is responsible gaming and why does it matter?
Responsible gaming means keeping entertainment within the bounds of entertainment. Online casino and betting can be an enjoyable experience, but without proper planning and limits it can become a source of financial and emotional harm. 13bd always wants its players to have fun safely, within their own means.
The core idea of responsible gaming is — keep gaming under your control, do not let gaming control you. Before each session, ask yourself: how much time and money can I afford to spend today? Sticking to that limit is what keeps online gaming a healthy hobby.
13bd provides services exclusively to players aged 21 and above. Registration or use of an account by minors is strictly prohibited.
For Adults Only
You must be at least 21 years old to participate on this platform. We take the necessary steps to verify age.
Gambling can cause financial harm. If you feel you have a problem, contact us right away.
Our protection tools
13bd offers a number of effective tools to help you play responsibly. Using these tools, you can set your own gaming limits yourself.
Deposit Limit
Set a maximum deposit amount for each day, week, or month. Once a limit is set it takes effect immediately and you are in full control of it.
Time-Out Feature
Temporarily pause your account for a set period. Choose a time-out from 24 hours up to 30 days. During this period no logins or bets will be possible.
Self-Exclusion
Use self-exclusion when you need a long-term break. You can keep your account closed for anywhere from 6 months to permanently. Once activated, the account cannot be reopened.
Bet Limit
Set in advance the maximum amount you can wager in each session or over a given period. This reduces the risk of a sudden large loss.
Session Time Reminder
After you have been playing for a set amount of time, the system will remind you how long your session has been running. This makes it easy to stay aware of time.
Gaming History
You can view a complete history of all your bets, wins, losses, and deposits at any time. This is useful for maintaining transparency and self-awareness.
Signs of problem gambling
When online gaming moves beyond entertainment and becomes an addiction, a number of warning signs appear. If any of the following are happening in your life, it is time to seek help.
Remember — asking for help is not a sign of weakness; it is proof of courage and good judgment. 13bd is always here for you.
Repeatedly returning to recover losses and a tendency to place larger and larger bets.
Hiding your gambling activity from family or friends.
Spending money meant for household expenses, rent, or other necessities on gambling.
Repeatedly failing in attempts to stop playing.
Feeling anxious, irritable, or restless when unable to play.
Neglecting work, studies, or family responsibilities in order to focus on gaming.
Placing bets with borrowed money or using someone else's funds.
Using gambling as a way to escape stress, depression, or loneliness.
Keep yourself protected
Responsible gaming is not complicated. Following a few simple steps is all it takes to enjoy a healthy and safe experience.
Set a budget
Decide in advance how much money you will spend on gaming each month. Set this budget from funds that are separate from your household necessities.
Respect your time limit
Decide how long you will play each day and stop when that time is up. Keep your session reminder turned on.
Set your limits
Set deposit and bet limits from Account Settings. Once set, they work automatically.
Take a break when you need one
Do not play when you are tired or frustrated. Use time-out or self-exclusion if needed.
Detailed guide to using the tools
How does the deposit limit work?
From Account Settings you can set the maximum amount you are allowed to deposit per day, per week, or per month. Decreasing a limit takes effect immediately; increasing a limit takes effect after 24 hours. The minimum deposit is ৳500.
How do you activate a time-out?
Select the "Time-Out" option from your account and choose from 24 hours, 7 days, or 30 days. Your account will not be accessible during this period. Once the time-out ends, the account is reactivated automatically.
When should you use self-exclusion?
If you feel that gaming is going beyond your control, choose self-exclusion. Activating it will keep your account closed for 6 months, 1 year, or permanently. No promotional communications will be sent during this period either.
Account verification and age confirmation
13bd verifies age at the time of registration. If there is any doubt, we may request proof of identity. No one under the age of 21 is permitted to open an account, and any such account detected will be closed.
Contact us for help
If you feel that gambling is causing problems for you or someone you care about, do not delay — get help now. 13bd's support team is always ready.
24/7 Live Chat
Talk to our Bengali-speaking support team via live chat at any time. Help with any responsible gaming matter is available.
Email Support
Send any responsible gaming request to: [email protected] — we will respond promptly.
Account Review
At your request, we can review your account activity and help you set the right limits.
The golden rules of safe gaming
Play for entertainment only — never treat gambling as a source of income.
Do not try to recover money you have lost — this leads to even greater losses.
Do not play under the influence of alcohol or drugs — your ability to make decisions is reduced.
Talk openly with loved ones — do not try to handle things alone.
Take regular breaks — rest for at least a short time every hour.
Spend time on other hobbies and activities — there is plenty of enjoyment in life beyond gaming.
Remember that a casino always has a house edge — there is no guarantee of long-term profit.
Frequently Asked Questions
Enjoy safely,
play responsibly
Enjoy your favourite games at 13bd and keep yourself protected by using the responsible gaming tools.